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Pissed Consumer Interviews ?

Poor service on my brake repair and was later told by the corporate director that a crack brake pad was installed on my car. Why would you put a defective brake pad on someone's car? Also, I felt like my life was in danger due to the fact that I couldn't press on brakes without pressing extremely hard to stop. I could of hit someone or someone hit me. To make things worse, Brake check fixed the cracked brake pad but, was going to give my car back with a severe leak on the driver side. If it wasn't for my dad spotting the leak, I would of been in completed danger. Now my car have to stay with Brake Check for two days. I have to work and spend money I don't have. This was the worse experience I've ever dealt with in my life. People, stay away..
I went to brake check on 10/29/2018. I informed him that I needed a brake booster for my 78 oldsmobile cutlass supreme. He then told me that all that needed to be replaced was my master cylinder. I informed him that the part is combined and why not change the entire...
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1.0
I didn't like
  • Service tech made huge mistake
#1390865
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On last oil change of $80 they told me oil filter didn't needed to be replaced, but no discount was given. I talked to the manager and told me my next oil change was going to count as the 4th and was going to be the free one. I only had 2. I went today and guess...
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3.1
I liked
  • Friendlyness
I didn't like
  • Poor service
#1386347
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I visit the Location 3825 South Loop W Houston, Tx 77025 around June 8th to get my brakes done. Before I visited the location I called first and made an appointment to get my vehicle seen and to also explain to Mr. Derrick the manager that answer the phone when I had...
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1.0
#1310664
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I made an appointment yesterday for a 3pm wheel alignment today in Corpus Christi at S.P.I.D and Weber Road. I arrived at 2:45 and the clerk took my keys and secured my info. I waited until 4pm and decided enough was enough. No one ever bothered to tell me that they...
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2.7
#1394071
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I visit Brake Check for a regular brake change, i set an appointment and i areived on time. I had to wait a total amount of 1 or 2 hours before i could even get my car pulled in. They took about 1 hr to do the job. They told me my vehicle was finish i left and within...
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1.0
#1328414
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Brake Check - Horrible near fatal incident

I took my car to get a check on noise I heard coming from the rear .... They inspected the car and put the tires on... They only put two lug nuts on the front and while driving I heard and a loud noise and it broke off....It has been two days and no one has contacted me for corporate. horrible service
#1366769
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Brake Check - Feel im being ripped off

Over $600 for new brake pads and rotors?? I contacted autozone before going to your shop and parts total is 151. Wtf. Im posting to google maps too
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
#1364812
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06-26-2018 I walked into Brake Check at 12:43 pm and I was told that I would need to make an appointment and the next available appointment would be for 1:40. I left and then returned 15 min prior to the appointment time. Joseph took my keys to the truck and drove my...
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#1293696
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I had my brake checked on Wednesday 07/25/2018 at Brake Check on Webster store. It took me an hour and a half, then the store manager drove the car to front door for me and told me everything is good to go but he checked the alignment and there are red alerts on both...
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Anonymous
Loan Sweet

Still no one contacts me to resolve issue and no one answers customers service line

1.0
#1314691
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Contact Brake Check

Mailing Address:
Brake Check
534 FAIR AVENUE
SAN ANTONIO, TX 78223
USA
Phone:
(877) 912-7253
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Brake Check Products and Services

I had taken my car to brake check and they changed my brake pads and supposely had resurfaced my rotors... I had to bring my car back 2 days later and they relpokes at my brakes and did a test drive and said my brakes was fine now... I am having the same problem with...
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Anonymous
Anonymous

NEVER, EVER publish your personal information on an open internet forum. You might well open Pandora's Box. (if you're not familiar with that - look it up)

#1327683
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