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Pissed Consumer Interviews ?

Poor service on my brake repair and was later told by the corporate director that a crack brake pad was installed on my car. Why would you put a defective brake pad on someone's car? Also, I felt like my life was in danger due to the fact that I couldn't press on brakes without pressing extremely hard to stop. I could of hit someone or someone hit me. To make things worse, Brake check fixed the cracked brake pad but, was going to give my car back with a severe leak on the driver side. If it wasn't for my dad spotting the leak, I would of been in completed danger. Now my car have to stay with Brake Check for two days. I have to work and spend money I don't have. This was the worse experience I've ever dealt with in my life. People, stay away..
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Brake Check in Sugar Land, Texas - Bad service and customer service

Oil leaks, oil put in wrong place. Oil was showing black after the oil change. Car overheated rapidly after i left along with oil leaking from my vehicle, when there were no oil leak at the brake check shop.
1.0
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#1443992
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Brake Check in Corpus Christi, Texas - Bad Service!!!

Went in to get all my brake pads changed and it took 6 hours!!! Not only that but after they did a fluid flush my back rear caliper is leaking fluid now!!! The stores here in Corpus are EXTREMELY BAD! All they do is play around and clown around in back. Just horrible stores here in corpus
1.5
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Website
#1438447
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Brake Check - Complaint

A general service technician at the 553 location was driving a black dodge nitro and was honking at me in traffic when there was a vehicle in front of me, so i couldn't go anywhere. She then proceeded to cut me off while i was entering the on ramp onto the highway. Once we were on the highway she sped around every vehicle going well over 80 mph (speed limit is 65). I watched as she cut numerous people off and almost caused an accident. If i wasnt paying attention myself, she would've caused me to get into a wreck.
1.0
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Website
#1428271
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Brake Check in Houston, Texas - My car got skipped over in line

I waited am hour for an oil change just to be told my car had been skipped over in line.
1.0
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#1431154
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Brake Check in Katy, Texas - Third class service

I had life time alignment with them. Really regretting that I paid so much for life time warranty. Every time you go, they would ask to fix some part. Most upsetting part is that you can’t get the part fixed and they will only put the part with exorbitant prices. Totally unfair and cheats..:
1.5
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Website
#1436254
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I went to brake check on 10/29/2018. I informed him that I needed a brake booster for my 78 oldsmobile cutlass supreme. He then told me that all that needed to be replaced was my master cylinder. I informed him that the part is combined and why not change the entire...
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1.0
I didn't like
  • Service tech made huge mistake
#1390865
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On last oil change of $80 they told me oil filter didn't needed to be replaced, but no discount was given. I talked to the manager and told me my next oil change was going to count as the 4th and was going to be the free one. I only had 2. I went today and guess...
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3.1
I liked
  • Friendlyness
I didn't like
  • Poor service
#1386347
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I visit the Location 3825 South Loop W Houston, Tx 77025 around June 8th to get my brakes done. Before I visited the location I called first and made an appointment to get my vehicle seen and to also explain to Mr. Derrick the manager that answer the phone when I had...
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1.0
#1310664
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Brake Check - Out standing work and service

Went in for brake work, and right away got help from manager, Alex.. great customer service he was real great at letting me know what the problem was and what i needed, all in all great place to go. Will recommend customers in that direction from here on out, with oil and brake needs..
#1414513
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I made an appointment yesterday for a 3pm wheel alignment today in Corpus Christi at S.P.I.D and Weber Road. I arrived at 2:45 and the clerk took my keys and secured my info. I waited until 4pm and decided enough was enough. No one ever bothered to tell me that they...
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2.7
#1394071
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