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Pissed Consumer Interviews ?

Poor service on my brake repair and was later told by the corporate director that a crack brake pad was installed on my car. Why would you put a defective brake pad on someone's car? Also, I felt like my life was in danger due to the fact that I couldn't press on brakes without pressing extremely hard to stop. I could of hit someone or someone hit me. To make things worse, Brake check fixed the cracked brake pad but, was going to give my car back with a severe leak on the driver side. If it wasn't for my dad spotting the leak, I would of been in completed danger. Now my car have to stay with Brake Check for two days. I have to work and spend money I don't have. This was the worse experience I've ever dealt with in my life. People, stay away..
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Brake Check - Out standing work and service

Went in for brake work, and right away got help from manager, Alex.. great customer service he was real great at letting me know what the problem was and what i needed, all in all great place to go. Will recommend customers in that direction from here on out, with oil and brake needs..
Company wrote 0 public responses to the review from Dec 04.
#1414513
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I made an appointment yesterday for a 3pm wheel alignment today in Corpus Christi at S.P.I.D and Weber Road. I arrived at 2:45 and the clerk took my keys and secured my info. I waited until 4pm and decided enough was enough. No one ever bothered to tell me that they...
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Company wrote 0 public responses to the review from Nov 04.
2.7
#1394071
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I went to brake check on 10/29/2018. I informed him that I needed a brake booster for my 78 oldsmobile cutlass supreme. He then told me that all that needed to be replaced was my master cylinder. I informed him that the part is combined and why not change the entire...
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Company wrote 0 private or public responses to the review from Oct 29.
1.0
I didn't like
  • Service tech made huge mistake
#1390865
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On last oil change of $80 they told me oil filter didn't needed to be replaced, but no discount was given. I talked to the manager and told me my next oil change was going to count as the 4th and was going to be the free one. I only had 2. I went today and guess...
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Company wrote 0 private or public responses to the review from Oct 21.
3.1
I liked
  • Friendlyness
I didn't like
  • Poor service
#1386347
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Brake Check - Horrible near fatal incident

I took my car to get a check on noise I heard coming from the rear .... They inspected the car and put the tires on... They only put two lug nuts on the front and while driving I heard and a loud noise and it broke off....It has been two days and no one has contacted me for corporate. horrible service
Company wrote 0 private or public responses to the review from Sep 26.
#1366769
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Brake Check - Feel im being ripped off

Over $600 for new brake pads and rotors?? I contacted autozone before going to your shop and parts total is 151. Wtf. Im posting to google maps too
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 24.
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
#1364812
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My Dad is a very long time customer of you guys, this past friday he went to brake check to do an oil change; which according to his receipts it should had been a free oil change. But that did not happen, according to the sytem this was his third visit, it was going to...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 13.
#1328772
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I visit Brake Check for a regular brake change, i set an appointment and i areived on time. I had to wait a total amount of 1 or 2 hours before i could even get my car pulled in. They took about 1 hr to do the job. They told me my vehicle was finish i left and within...
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Company wrote 0 private or public responses to the review from Aug 13.
1.0
#1328414
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I had taken my car to brake check and they changed my brake pads and supposely had resurfaced my rotors... I had to bring my car back 2 days later and they relpokes at my brakes and did a test drive and said my brakes was fine now... I am having the same problem with...
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Company wrote 0 public responses to the review from Aug 12.
Anonymous
Anonymous

NEVER, EVER publish your personal information on an open internet forum. You might well open Pandora's Box. (if you're not familiar with that - look it up)

#1327683
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Contact Brake Check

Mailing Address:
Brake Check
534 FAIR AVENUE
SAN ANTONIO, TX 78223
USA
Phone:
(877) 912-7253
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Brake Check - Rotor repairs needs not meet

Waiting for a rep to call me back...
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 05.
1.6
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1321752
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