Brake Check Complaints and Reviews

Had an experience with Brake Check?   Submit review ›
Brake Check
Main address: 534 FAIR AVENUE 78223 SAN ANTONIO TX
1-877-91-BRAKE, (1-877-912-7253), ,
  • 40+2 mobile complaints
  • $10.9K claimed losses
  • $260 average
Had an experience with Brake Check?
Submit review › Submit review ›

     

  • Oct 10
  • Service Centers and Customer Services
  • Repair Service Overcharge
  • 17

My checking account was charged twice for repairs. Called the location to report the problem. Manager called me back and told me that "the accounting office had taken care of it", as in a credit had already been issued to my account. 24 hours later I am still waiting on a credit to my account. I called back and spoke to the manager and was told this time that it would take 48 hours for them to... Read more

Was this review helpful? 0 0

     

  • Aug 22
  • Service Centers and Customer Services
  • Vehicle Service
  • 1
  • 1
  • 54

I went to have my F150 aligned after I put on new tie rod ends. My front end was in great shape when I brought the truck in. The one tech that was there was working on several vehicles at the same time, a big no-no. When I drove away after paying over a hundred dollars the vehicle pulled worse then when I took it in. The tech had damaged one of the tie rod ends causing me to replace a brand new... Read more

Was this review helpful? 1 0

Brake check was paid in advance to replace rear wheel bearing. Did not put brakes back on nor tighten lug nuts Add comment

     

  • Aug 06
  • Service Centers and Customer Services
  • Brakes Repair Fee
  • 1
  • 1
  • 52

Hi I am a customer that had my brakes done on June 29 before I went on vacation. While I’m 5 hrs away on vacation I’m hearing my brake pads grinding when I stop in the front. Took my car back July 28 and also I mentioned that my brake pedal is hard also. Please check my the front brakes that was put on June 29. They decide to tell my husband that the rear brake pads are the problem which wasn’t.... Read more

Was this review helpful? 2 0

     

  • Jun 09
  • Service Centers and Customer Services
  • Pasadena, Texas
  • Incorrect Brake Size
  • 81

In 2011 I had brakes done. as a long-time customer, I trusted the work done even though the brakes reacted strangely, so much so that no one wanted to drive my truck but me. Then, in early 2014, strange noises began, so in February I took the vehicle in to be checked. Technician said everything was OK. I continued to drive with the noise getting worse. Finally, I tool the truck to a veery... Read more

Was this review helpful? 1 0

Have tried over 100 calls to have the owner of Brake Check call me about damage done to my Jaguar. As of today still getting the run around. Add comment

     

  • Mar 05
  • Service Centers and Customer Services
  • Faulty Work
  • 2
  • 2
  • 57

The manager @ brake Check, 3700 N. lamar, Austin, TX confirmed to me that I needed to have my front bearings replaced. This is a 2-3 hour job that should cost $500 max. I left my car in on Friday morning early and finally got to pick it up Monday evening @ 5.00 pm. Brake Check worked on my car for four days-Friday, Sat., Sunday & Monday. The manager demanded $702.00 from me on the Friday... Read more

Was this review helpful? 1 0

     

  • Dec 31, 2013
  • Service Centers and Customer Services
  • Austin, Texas
  • Brake Replacement
  • 74

I had my front and rear brakes replaced by Brake Check, and a few weeks later my car was making a groaning noise when I applied the brakes at low speeds. I took the car in to Brake Check, and after driving the car and doing a visual inspection on the brakes, they told me the brakes were perfectly fine and that they would do a further inspection to find out what was causing the noise. They came... Read more

Was this review helpful? 3 0

     

  • Nov 04, 2013
  • Service Centers and Customer Services
  • Brake Pads Change
  • 3
  • 3
  • 75

This is a terrible and irresponsible company. I went to change my brake pads at the Spring tx 2920 Store. paid $720 for the job and after several trial and error procedures by 2 unqualified technicians I left with my car "fixed". After a couple of days I noticed like my shock absorbers were making noise but drove it for 2 weeks thinking it wasn't serious. Went to the dealer to have them fixed... Read more

Was this review helpful? 1 0

     

  • Oct 08, 2013
  • Service Centers and Customer Services
  • Auto Repair Service
  • 3
  • 3
  • 101

Let me begin by saying I have been a long-time customer of Brake Check. I too am a local business owner in San Antonio with a fleet of work trucks. Over the last several years we have been having our truck service done at the Brake Check at Lockhill Selma and Blanco in San Antonio...until today! Let me explain what happened. One of my employees called and told me his work truck (2011 Ford... Read more

Was this review helpful? 0 0
 
×
You are reading about Brake Check.
Filing a new complaint about
×