Brake Check Complaints and Reviews

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Brake Check
Main address: 534 FAIR AVENUE 78223 SAN ANTONIO TX
1-877-91-BRAKE, (1-877-912-7253), ,
  • 37+1 mobile complaints
  • $10.6K claimed losses
  • $279 average
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  • Jun 09
  • Service Centers and Customer Services
  • Pasadena, Texas
  • Incorrect Brake Size
  • 15

In 2011 I had brakes done. as a long-time customer, I trusted the work done even though the brakes reacted strangely, so much so that no one wanted to drive my truck but me. Then, in early 2014, strange noises began, so in February I took the vehicle in to be checked. Technician said everything was OK. I continued to drive with the noise getting worse. Finally, I tool the truck to a veery... Read more

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Have tried over 100 calls to have the owner of Brake Check call me about damage done to my Jaguar. As of today still getting the run around. Add comment

  • Mar 05
  • Service Centers and Customer Services
  • Faulty Work
  • 2
  • 25

The manager @ brake Check, 3700 N. lamar, Austin, TX confirmed to me that I needed to have my front bearings replaced. This is a 2-3 hour job that should cost $500 max. I left my car in on Friday morning early and finally got to pick it up Monday evening @ 5.00 pm. Brake Check worked on my car for four days-Friday, Sat., Sunday & Monday. The manager demanded $702.00 from me on the Friday... Read more

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  • Dec 31, 2013
  • Service Centers and Customer Services
  • Austin, Texas
  • Brake Replacement
  • 49

I had my front and rear brakes replaced by Brake Check, and a few weeks later my car was making a groaning noise when I applied the brakes at low speeds. I took the car in to Brake Check, and after driving the car and doing a visual inspection on the brakes, they told me the brakes were perfectly fine and that they would do a further inspection to find out what was causing the noise. They came... Read more

Was this review helpful? 3 0

  • Nov 04, 2013
  • Service Centers and Customer Services
  • Brake Pads Change
  • 3
  • 48

This is a terrible and irresponsible company. I went to change my brake pads at the Spring tx 2920 Store. paid $720 for the job and after several trial and error procedures by 2 unqualified technicians I left with my car "fixed". After a couple of days I noticed like my shock absorbers were making noise but drove it for 2 weeks thinking it wasn't serious. Went to the dealer to have them fixed... Read more

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  • Oct 08, 2013
  • Service Centers and Customer Services
  • Auto Repair Service
  • 3
  • 62

Let me begin by saying I have been a long-time customer of Brake Check. I too am a local business owner in San Antonio with a fleet of work trucks. Over the last several years we have been having our truck service done at the Brake Check at Lockhill Selma and Blanco in San Antonio...until today! Let me explain what happened. One of my employees called and told me his work truck (2011 Ford... Read more

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  • Aug 12, 2013
  • Service Centers and Customer Services
  • Houston, Texas
  • Unprofessional Service
  • 2
  • 50

Compliant and refund request for bad quality work and damages done at Brake Check Store 545: Complaint Ref RO # 0035338 My experience with Brake Check has been terrible and I would not recommend anyone taking their car to them. Please save yourself some time, money and frustration! Here are some details of the refund request I have open with them and why? I had to get brake cylinder replaced by... Read more

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  • Jul 26, 2013
  • Service Centers and Customer Services
  • Tomball, Texas
  • Female Customer Harrasment
  • 3
  • 82

Mr. John Peveto, my girlfriend has been harassed by an employee at the klein Tx, 2920 location, by an employee name Adrian "AJ" Rodriguez. He used her personal information to harass and intimidate her. She works in close proximity to the Brake Check location and is truly scared. The store manager Marcus went to bat for the employee saying that he simply was interested in the services that her... Read more

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  • Mar 26, 2013
  • Service Centers and Customer Services
  • Scam Auto Repair
  • 1
  • 92

I came to break check just to get my breaks fixed because they were squeaking and they suddenly found another problem which NEEDED to be fixed they exclaimed and I agreed for it to be fixed. When I got my truck back my breaks sounded worse than ever and the other thing they fixed sound worse too. I called them up and told them I will be back the next day and they so called DISCOVERED another... Read more

Was this review helpful? 0 6

  • Mar 18, 2013
  • Advertisements and Cons
  • Austin, Texas
  • Allignment
  • 1
  • 105

I had a 7:30am appoint for an alignment. Here is the email I sent. Mr. Peveto, I was there at 7:25am only to find out that YOU don't have a Technician available until 8AM. I got up early and told my boss I might be a little late for work only to find out from YOUR Manager that my alignment would take an hour and a half and I may be out of there by 9am . He then had the balls to ask me if I wanted... Read more

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