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2.4 Based on 11 reviews
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  • Customers like
    • Brakes not repaired properly 1
    • Friendlyness 1
    • Overall concern with the end result my daughters safety 1
  • Customers don't like
    • Manager did not take responsibilty 1
    • Service tech made huge mistake 1
    • That caused damage to my engine 1
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I took my vehicle into this location for a brake job! After they fixed my brakes my brakes squealed louder than they were before bringing my vehicle in. I called this location and was told if they dont squeal louder than a bus than dont bring in back in. After contacting Brake Check corporate office and returning my vehicle on 6 different occasions my vehicle still didnt drive like it should after spending over 400 bucks. Read more

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for the past 2 1/2yrs I have been going to brake check for all oil changes and multiple other things that happens to my car. I went 6 days ago to get an oil change and once I made it home found out that my oil pan bolt will not screw in which it should've been bought to attention before letting my car down. I called the store only for the manager to tell me that another one new will cost me $500 which I don't feel like I'm responsible. I have... Read more

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My 20 yr. old daughter took her 2005 Xterra in for an alignment and was talked into an oil change. 3 days later she meet us at the Montgomery county fairgrounds and the car sounds like it's falling apart. After an inspection the oil drain plug was missing and the car had run without oil for several miles. They sent a tech out who brought a plug and filled it with oil and we drove back to Break check. After 3 hours and many promises that i could... Read more

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Lousy crew working Sunday. Obvious B team and service was terrible after I prepaid for a part. I had a 1pm appt Saturday they told me when I showed up they were too busy to honor and so I had to come back Sunday and the wait time was awful and language from the garage was not at all professional

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I believe every word you wrote. I went to brake check on Blanco in San Antonio Tx after purchasing 4 brand new tires 2/18/2016. I drove 10 miles to brake check truck handle great they put my truck on the rack it took 1 hour 49min to do alignment. I knew something was wrong because of the amount time. I watched them raise a vehicle to block my line of sight to my vehicle. Frustrated after they brought my vehicle down they wanted to take it for a... Read more

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On 2/08/2016 while visiting friends in New Braunfels, TX I went to Brake Check Store 430 in New Braunfels, TX to get my oil changed in my 2005 Cadillac Deville. I purchased this car new in 2006 and have faithfully changed my oil every 3000 miles. This car was in excellent condition and has never used a drop of oil from oil change to oil change. At first I was impressed with Brake Check, gave me a $10 discount for being a first time... Read more

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About one year ago, Break Check replaced strurts for my HHR. About 5:30pm work completed and paid 600+ dollars. I took off to Alice Tx, stopped at the HEB. As I made a right turn, the right front tire came off. The lug that goes on top off the idle arm was not put back. Myself & my nephew could have an accident & possibly killed on the highway. I paid 200.00 for towing from alice to corpus christi. Then in the morning I paid 250.00 towing... Read more

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I just recently took my daughter and her car to the Brake Check on San Pedro at Thousand Oaks in San Antonio. The level of service and concern for doing the job right to improve the safety of my daughters car was outstanding. The Manager took her to the car and explained what in his professional option was wrong and needed attention. The Managers supervisor was in the store that day and walked me through the options and cost of each. I felt... Read more

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On Dec. 31, 2015 I went to Brake Check #546 , located 7205 South Loop East, Houston Tx 77087 for service on my breaks for my 2000 Izusu Rodeo. Upon leaving the store I informed the manager that my breaks were not working properly. I stated to him that they were not making that grinding sound when I came to the store. He came out and mashed on the break pad and said that I needed a booster. I told him that I would have to come back for that. ... Read more

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